Hosted by Gerry Shields
Gerry is a former longtime Washington correspondent and political writer for The New York Post, Baltimore Sun, and Philadelphia Inquirer and author of the new book: The Front Row: My Jagged Journey Recording American History from Reagan to Trump.
Episodes
Welcome to the Retail Politics Podcast. Without enough hand sanitizer for candidates to shake hands, let alone kiss voter babies, we redefine Retail Politics for the digital world, reaching you one download at a time. We’ll speak weekly for 30 minutes to politicians, academics, and reporters on the front lines of American political issues to help you choose best how your government should function.
S02E5 Tim Kelly, Politics of VA
Health care provided to 9.1 million American veterans is exceptional though improvements are needed in patient access, ranging from answering the phones to providing adequate parking.
“In a word, I would say the care we provide is outstanding,” said Tim Kelly, a recently retired Customer Care Coordinator with the agency. “But if I call, and nobody answers the phone, I’m not going to remember the care; I’m going to remember that someone didn’t answer the phone.”